Tears, confrontation as attendant grabs stroller on AA flight

The doubtful pleasure of flying is seen in this Facebook video. It’s on a jammed American flight where everybody in the video is overwrought. A male attendant apparently grabbed a stroller away from a woman travelling with two children. We don’t know his story. But the stroller hits, or nearly hits, the woman and one infant in her arms. She is upset and weeping when the video begins. Then a man leaps up and starts to threaten the attendant. The attendant loses it and invites the passenger to fight. Now he’s suspended and American is apologizing (of course). We’re not sure what this proves except that when you jam dozens of men, women and children into a little airplane that has to take off in two seconds, you get a crisis.