Andy Byford, CEO of the TTC, will resign from his position and leave in December to become the head of the New York City Transit Authority. Mr. Byford made the announcement at a news conference Tuesday morning, calling his time in Toronto the “absolute highlight” of his “28-year transit career.” “I believe we have achieved what we set out to do and we have done that as a team,” Byford said. “While there will always be room to improve still further, the basic tenets of the service have been substantially improved with subway delay minutes down 21 per cent year-over-year, delay incidents down seven per cent, track fires — a major cause of delay — down 42 per cent and short turns, long the bane of bus and streetcar riders’ lives, down nearly 90 per cent. The system is cleaner, information is clearer and customers have noticed the difference.”
