Ban on door-to-door sale of furnaces, home items, service

Ontario has banned the door-to-door sales of expensive home infrastructure like furnaces and air conditioners starting March 1, 2018. Businesses will only be able to enter into a contract in the consumer’s home if the consumer has contacted the business ahead of time and invited them into their home for the purpose of entering into a contract. Contracts that are in violation of the new rules relating to door-to-door contract solicitation will be considered void, and consumers will be able to keep the goods and services with no obligations. There will also be a 10-day cooling-off period, allowing consumers to cancel the contract for any reason without penalty. The new rules will apply to:

  • Air cleaners
  • Air conditioners
  • Air purifiers
  • Duct cleaning services
  • Furnaces
  • Water filters
  • Water heaters
  • Water purifiers
  • Water softeners
  • Water treatment devices
  • Bundles of these goods and services