The Financial Consumer Agency of Canada is under orders from Finance Minister Flaherty to look into the practices of Moneris, the retail acquirer owned by the Bank of Montreal and the Royal Bank of Canada. The investigation stems from a complaint by the Canadian Federation of Independent Business. CFIB is concerned about how Moneris is notifying thousands of merchants about upcoming changes to the fees it charges for processing credit cards. The CFIB accuses Moneris of leaving retailers in the dark about whether the changes, which come into effect in April, will amount to an increase in their total fees.
