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| RBC CEO Gord Nixon |
The Royal Bank’s President and CEO Gord Nixon has apologized to employees affected by a decision to outsource jobs. The story, originating in a CBC program called Go Public — has embarrassed the bank and caused the government to investigate the bank’s outsourcing methods. Today Mr Nixon said he was sorry. “First, I want to apologize to the employees affected by this outsourcing arrangement as we should have been more sensitive and helpful to them. All will be offered comparable job opportunities within the bank,” he wrote. “Second, we are reviewing our supplier arrangements and policies with a continued focus on Canadian jobs and prosperity, balancing our desire to be both a successful business and a leading corporate citizen.” In February, 45 of the bank’s personnel were informed that they would be replaced by outsourced workers, after the bank contracted a number of technological services to California based outsourcing giant iGate. According to an RBC employee, personnel were given 90 days’ notice.
