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| 854 Eglinton Ave. E. |
It seems Service Ontario offices are functioning at about the same level as the Legislature. Not too well. Today the SO office at 854 Eglinton Ave. E. near Laird Drive was dealing with the backlog from yesterday’s collapse of the the SO computer system. The inset picture shows the lineup doubling back from the door of the storefront. Tuesday’s breakdown has been explained as a “complex” problem with the technology system in which transactions for driver’s licences, vehicle registrations and health cards were slowed or rejected completely. It is not the first time the provinces computers have snarled business at Service Ontario offices. This latest trouble came five months after the government decided to close for good its automated Service Ontario machines, forcing people to stand in line or go online to renew driver’s licences. Those machine kiosks were closed because the government could not guarantee “foolproof” protection from fraud artists attempting to snag personal information from cards following a security breach last June. Sources in the government have made no secret that they would like to contract the whole Service Ontario bureaucracy and have it transformed into a totality online service. That may not be possible in practical terms however.
