Ellen Roseman tells the story of outrageous charges and much “confusion” about how to fix it. What this story tells us again is not just about Uber but also the ageless fertile ground for dishonesty and abuse that has always existed in the field of unregulated taxis. It is no disrespect to Toronto’s many fine cabbies to state the facts about why cities like Toronto and others all over the world have found themselves with such a tightly regulated industry. It is because the opposite is an utter nightmare for the public. Ellen Roseman, Toronto Star
