Autobody shops cheated in bumper bender test by insurer

Car insurer Aviva Canada has found clear evidence that both auto body shops and tow truck drivers in Ontario are committing widespread fraud. Canadian Press writer Colin Perkel says that Aviva created ten test-case bumper bender wrecks and put them on highway roadsides. Agents posed as hapless drivers in trouble. What they found was that in nine out of ten cases, auto body shops essentially lied about the work done. In some cases those charged with fixing cars deliberately damaged them further and installed used parts and charged for new. Tow truck drivers charged for towing and storage that didn’t happen. Motorists were asked to sign blank work orders. Vehicles were then maliciously damaged and various trick played over parts used to repair them. Colin Perkel