All 1,110 Canadian Starbucks stores are closed for Monday afternoon as employees receive mandatory anti-bias training, a move prompted by an April incident in which a manager at a store in Philadelphia called the police on two black men who were sitting at a table waiting for a friend to join them before ordering. This effort by Starbucks has inspired an article in the Globe and Mail that appears to explore the challenge of getting inside the human brain and altering not just behaviour, but anything bad that may be lurking there. Canadian Starbucks stores are closing Monday afternoon for anti-bias training. But does this type of education work?
