A Leaside resident whose furnace went out last night is appealing on Leaside Community for the best place to get help. It is a harrowing notion when the heat or power goes off in conditions like these. The long thread contains a warning from one member not to call Enbridge or its service arm Enercare. He says they “act as a regulator and slap (red) tags on other equipment. Have cost me thousands.” Others have complained of this “red tag” mania.
I have lost heat since Monday. I am covered by Enercare and after hours and hours on the phone and waiting and two site visits my house is still at -5, one pipe froze last night and my boiler is still not working. Another technician is scheduled to visit today between noon and four.