Some people make it a point when buying a home to avoid a utility pole out front. That was the case of a Carlaw Ave woman who complained to Toronto Hydro in 2017 as the utility upgraded power delivery on the street. In fact, Hydro failed to notify 28 homeowners about plans to replace poles in the City right-of-way at the front of their properties and when those residents complained, Hydro called the police. In a report issued Thursday Toronto Ombudsman Susan Opler called the overall reaction of Toronto Hydro “late, incomplete and sometimes rude.” See her report
