RBC won’t reimburse E-cash because password “too weak”

The CBC is reporting that an Interac transfer of cash between friends was stolen because, apparently, the sender’s password and security question were too weak and easy to guess. The thrust of the story is that the bank, RBC, won’t reimburse the sender because of this. The case involves two friends who bank at the same branch. The story makes a stab at explaining how this can happen but it will be over the heads of most readers. As to passwords, the eternal question is how easy is too easy? Or, how complicated and forgettable is safe? Most people have endless passwords, accumulated as they are ordered to renew them. It is the curse of the age.