There have been reports of homeowners being called by individuals posing as City employees claiming that they must access people’s homes to check for sump pumps and backwater valves. This work is not being conducted by the City. For questions or concerns, contact 311.
— City of Toronto (@cityoftoronto) October 26, 2022
The city confirmed in an email to CBC News that it does “not conduct telephone or door-to-door sales related to basement flooding products or services or sewer line hookups.”